When someone needs help managing their money — a loved one or a client — we step in with professional, compassionate care, protecting benefits and preserving dignity.
Families and professional partners turn to CSA for the same reason: reliable, respectful financial management they can trust.
Let us carry the financial weight so you can simply be family again — present, supportive, and at ease.
A dependable payee partner that makes your referrals seamless and keeps your clients compliant and cared for.
Every client is a person, not a case number. Our team treats each individual with the patience and respect they deserve.
CSA closely monitors balances and resources to help protect eligibility for Medicaid and other important benefits.
We help clients live as independently as possible — with flexible budgets and a no-cost debit card program.
From everyday bills to income & financial verification for benefit renewals, our trained staff manage the details that keep life stable and stress-free.
Our leadership and staff bring decades of experience and genuine empathy to every individual we serve. We'll walk you through every step — no jargon, no pressure.
“Our goal is to help every individual live as independently as possible, with dignity. That starts with taking the financial worry off their plate.”
Every week we take a real question from a family or care professional and put it to Sue Thiers, our Director of the Representative Payee Program. Follow along, or send in your own.
“Absolutely. We build the budget around each individual's needs and priorities, with flexible options for accessing personal spending money. Supporting independence is an important part of what we do.”
“Yes — we want you involved. We handle the bills, budgets, and SSA reporting so you can go back to just being family. You'll always know what's happening.”
“One conversation is all it takes to start. We guide the referral, help coordinate the SSA application process, and keep you informed at every step — you'll have one point of contact.”
“Yes. Representative payee services can support older adults who need assistance managing their Social Security benefits. CSA can help manage benefits, pay essential expenses, maintain financial records and provide the ongoing oversight needed to help protect financial stability and independence.”
No complicated paperwork to face alone. We guide you through every step.
Call us or have a case manager refer your loved one. We listen and answer every question.
We establish a budget, coordinate accounts, and handle the SSA paperwork on your behalf.
Bills are paid, benefits are protected, and you get clear monthly updates. We've got it from here.
I highly recommend Community Solutions Alliance as a representative payee organization, especially Sue Thiers. This company is exceptionally well run, and Sue consistently goes above and beyond for my son and our family. She is incredibly organized, always makes sure his bills are paid on time, promptly answers all of my questions, and stays on top of every detail. Her professionalism, knowledge, compassion, and dedication have given me tremendous peace of mind. We are so grateful for everything she does!
CSA has been an absolute asset to our organization, allowing us to redirect the hundreds of hours spent on Rep Payee responsibilities into other much-needed directions. Communication is constant and easy — emails answered within minutes, and phone calls never go unanswered.
New to representative payee services? These are the questions we hear most. Have another? Call us — a real person will answer.
A representative payee is a person or organization appointed by the Social Security Administration to receive and manage benefits for someone who needs help handling their money. As an SSA-approved organizational payee, CSA pays bills, budgets, and keeps records — so benefits are used in the beneficiary's best interest, every month.
Anyone receiving Social Security or SSI benefits who has difficulty managing them, including individuals with developmental disabilities, mental health conditions, or age-related challenges. Sometimes a family member has been serving as payee and simply needs to hand off the responsibility.
No — the opposite is our goal. We build a budget around each person's life and priorities, and our no-cost debit card program gives beneficiaries appropriate, flexible access to their own spending money. Independence with dignity is the whole point.
We closely monitor account balances to help protect eligibility for Medicaid, SSI, Section 8, and other applicable benefits. We assist with benefit renewals by supplying our portion of the financial information needed, and we report changes to SSA promptly and accurately. Monthly statements are available on request.
Organizational payees may collect only a modest monthly fee that is authorized and capped by the Social Security Administration, deducted from benefits. There are no hidden charges, and our debit card program costs nothing extra.
One phone call. We guide you (or your case manager) through the SSA paperwork, coordinate the transfer so no bill goes unpaid during the transition, and take it from there. Most families are surprised how simple it is.
Tell us a little about your situation and a real member of our team will call you back — usually within one business day. No pressure, no obligation.
Prefer to talk right now? Call 833-380-2838 · Mon–Fri 9am–5pm ET
We'll never share your information. This isn't a commitment — it's just a conversation.
Give your clients a payee program that mirrors your own standard of care. We make onboarding effortless and keep you informed every step of the way.
Speak with a real, caring member of our team today. No pressure — just answers and support.
